Contact Us

BEFORE you contact us, here are some answers to common questions

How to submit a person for a Random Act of Kindness (RAOK)?

Please send an e-mail to SLAPTTM LLC. at slapttmllc@gmail.com

- In the subject line include RAOK or Random Act of Kindness and your order number.

- In the body provide your contact information the name of the person you are nominating, their contact information, and their need.

Random Acts of kindness are not performed in any specific order and at this time financial request will be kept on file in the order they were received and categorized based on need.  Once you submit your request we will contact you within 24-48 hours after your order has been delivered.

How to become a part of our (RAOK) Family?

Please send an e-mail to SLAPTTM LLC. at slapttmllc@gmail.com

- In the subject line include RAOK or Random Act of Kindness Family Member Request

- In the body provide your contact information, your talent (i.e. photographer, videographer, caterer, beautician, barber, musician, etc.) your availability, your prices, and why you would like to be a part of this family.  Once you submit your request we will contact you within 24-48 hours after your order has been delivered.

When will I receive my tracking number?
You will usually receive your tracking number within 1 to 2 days.

Why isn't my tracking number working?
It may take up to 5 days for your tracking number to activate once you receive it.

How fast is the delivery time?
7-30 Days

What is the exchange/return policy?
We value our customer experience. If you have any problems with our products, we will gladly fully refund you.